Opening the SPA: welcoming customers, checking the cleanliness of the corridors, cabins, changing rooms, relaxation room and fitness area.
Ensuring the proper functioning of electrical appliances (music, lights, computers, etc.).
Print out the schedules of the various care agents in order to prepare and organise the day.
Present the SPA and its various facilities to each client wishing to make a full visit to the SPA.
To be fully aware of the range of treatments offered to clients and to be able to describe them in a sincere and authentic way in order to make the client want to make a reservation.
Ensure the well-being of each client.
Handle telephone calls and make reservations in an appropriate manner, respecting the duration of each treatment.
Namizədə tələblər
Coordinate the work of the team members on a daily basis.
To ensure the proper maintenance of the lobby and lounge area.
To manage with the Security department the forgotten items in accordance with the Four Seasons internal procedures.
Keep the Manager or Assistant Manager informed of all customer complaints.
Handle invoicing and cash closing.
To know the opening hours of the different points of sale of the hotel in order to be able to inform the customers in an appropriate way.
Bizi izləməyi unutma
