Greet clients in a professional manner and provide initial high-level information about residence facilities, services, activities, and events;
Verify clients in CRM and assign them to relevant sales managers;
Effectively manage client relations by handling walk-in and call-in procedures;
Assist Sales Managers and Sales Administrator as needed;
Generate daily office activity reports;
Perform general administrative tasks such as managing calendars and boardroom bookings, maintaining office supplies, liaising with vendors, and ensuring the reception area is clean and organized;
Carry out other duties assigned by the supervisor.
Namizədə tələblər
Successful completion of High School or Bachelors degree from a university (with a preference for vocational training in tourism and/or hospitality);
Minimum of 2 years of experience in a front office or customer service role;
Friendly, outgoing personality, with a professional appearance and excellent communication skills;
Passionate about delivering exceptional customer service, with a polite and engaging demeanor;
Ability to multitask and maintain a positive attitude when working with clients;
Quickly learn and adapt to new tools and techniques relevant to the profession;
Proficient in Microsoft Office applications;
Hands-on experience with office equipment, including fax machines and printers;
Excellent written and verbal communication skills in Azerbaijani, Russian, and English, with fluency in Arabic considered a plus.