• Updates manager by consolidating, analyzing, and forwarding daily action summaries;
• Communicate politely and in a friendly manner with potential and existing customers or other individuals when answering the phone and taking messages;
• Assist sales manager in the planning and organization of periodic sales meetings;
• Develop strong, positive customer relationships by providing information about orders, answering questions about products, checking in on problems and demonstrating top customer service skills at all times;
• Work with Manager on go-to-market strategies to achieve assigned revenue and profitability targets for cyber security related services;
• Responsible for the management of Cyber Security portfolio;
• Collaborate with Technical Managers to identify new opportunities, markets, partnerships or business alliances to reach out to target customers for new services, with a focus to grow customer base;
• Manage end to end sales for assigned portfolio, support quotes generation and see through sales closure;
• Establish and maximize relationships with customers and partners by providing a high level of service orientation;
• Build, strengthen and optimize relationships with clients, prospects, associations, public institutes and partners;
• Perform other related duties and assignments as assigned;

Requirements:

• Great communication and interpersonal skills;
• Must be attentive to customers needs and determined to provide customer satisfaction;
• Ability to organize, prioritize, multitask, be flexible and meet deadlines;
• Knowledge of sales standards and customer service routines;
• Must have proficient math skills to handle cash and credit card payments;
• Basic computer skills including spreadsheets, data programs and PowerPoint;
• Work well with others and be a team player;
• Ability to manage schedules and inventory;

Essential Criteria:

• Bachelor’s Degree in Computer science, Computer Engineering, Information Technology or equivalent with at least 1 years of relevant experience;
• Familiar with information Security Management System (ISMS) or related standards of CISSP, CISM, CISA, CRISC, ITIL or their equivalent would be an advantage;
• Target-driven personality but with high level of diplomacy to influence management to drive through business initiatives;
• Excellent communication, report writing, presentation and analytical skills;
• Resourceful, fast learner with strong interpersonal skills;