Partner with key stakeholders to define the product roadmap and supporting metrics required to deliver and enhance a best-in-class digital experience ensuring these digital projects appropriately capture the business needs, are defined, and are in line with marketing strategy;
Work closely with IT, legal, marketing and leadership teams to bring digital products to market;
Ensure thorough end-to-end testing and validation of products prior to launch;
Measure product performance, report out on progress and KPIs;
Execute and manage digital strategy, including levels and benefits by member segment, member growth and engagement plans, and infrastructure to support initiatives;
Grow the number of active members, penetration, and average value of each member. Develop business strategy and business plan for the operations team including budget development;
Manage team to oversee all aspects of loyalty program including daily operations, database, reporting & analytics.
Namizədə tələblər
Minimum 4 years in developing loyality programs
Higher education in relevant field;
Excellent organizational skills, with the ability to juggle complex priorities and projects;
Self-starter with outstanding written and oral communication skills, able to communicate both creative and technical feedback;
CRM/Loyalty experience;
Adaptability for working in a fast paced, constantly iterating environment;
Proven track record developing, testing, and launching both customer-facing features and enabling technologies;
Technical background or working knowledge of software development process and tools;
Azerbaijani, English and Russian languages are mandatory.
What successful candidate gets:
Competitive base salary.
Opportunity to work in an international and diverse team;
Becomes a part of Pasha Group;
Membership of DəyərliSən Pasha Loyalty Program;
Medical insurance;
Remarkable Saffron discounts in more than 20 best restaurants;