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01-02-2023

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Leads the delivery of services, ensuring that agreed service levels, security requirements and other quality standards are met.
Ensures adherence to relevant policies and procedures.
Establishes and maintains operational methods, procedures and facilities and reviews them regularly for effectiveness and efficiency.
Responsible for day-to-day management, resource planning and work allocation to meet agreed service levels.
Develops financial plans and forecasts. Monitors and manages expenditure and examines areas where budgets and expenditure exceed agreed tolerances.

Bachelors degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
Fluency in Azerbaijani, Russian & English (upper-intermediate) languages;
At least 5 years of experience in managerial position.
Microsoft Stack (AD, M365, Azure)
VMware (HCI)
Network (Cisco FPR, Catalyst, CUCM)
ITIL / HDI - Service management
ISO 20000 / 27001

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Head of IT Unit