Identifying and assessing current and future training needs;
Drawing an overall or individualized training and development plan;
Designing a range of learning interventions, including technical, behavioural and leadership programmes;
Driving a culture of continuous professional development;
Maintain a keen understanding of training trends, developments and best practices;
Monitor and evaluate training program’s effectiveness, success and periodically and report on them;
Prepare and execute learning procedures and strategies;
Prepare E-learning and Video material for trainings;
Provide online / offline and instore trainings for internal and external users;
Implement various learning methods companywide;
Coordinating with external vendors to arrange for offsite training sessions;
Recording information about training sessions in a database or spreadsheet for tracking purposes;
Coordinating with managers to identify training needs for their departments;
Preparing reports about training programs and how effectively learning has been transferred to employees;
Work very closely with the retail team to ensure ongoing training and development of the retail teams and that people are trained in delivering a customer centric environment;
Undertake analysis of financial data associated with training including budgets, actual spend and estimates to completions;
Monitor and evaluate the progress and assess training effectiveness;
Research and recommend new technologies, companies and approaches to learning;
Provide online and offline quizzes from prepare to analysis;
Store checking – monitoring sales team’s knowledge and training needs;
Perform other duties as assigned;
Namizədə tələblər
Bachelor’s degree in L&D, Psychology or Human Resources preferred;
Minimum 4-5 years of experience designing and developing training programs in the Retail field;
Knowledge of effective learning and development methods
Familiarity with e-learning platforms and practices;
Exceptional organizational skills and attention to details;
Outstanding communication and leadership skills;
Proficiency with Microsoft Office;
Fluent in three languages (Azerbaijani, Russian, English);
Creative and analytical thinking skills;
Strong writing and record keeping ability for reports and training manuals;
Ability to plan, multi-task and manage time effectively;
Bizi izləməyi unutma
