Provides
guidance to hotel guests on the procedures at the spa
Answers
telephone calls and provides accurate information to guests
Keeps
the reception area clean and conducive for guests as they wait for their
turn
Introduces
new products/packages to guests
Keeps
guests updated on currently available promotions and discounts in services
offered in the Spa
Processes
payments from guests for services ordered from the Spa
Keeps
register of long and existing guests for them to enjoy benefits given to
loyal customers
Gives
appointments to guests on specific days
Opens
and closes the spa at the appropriate time
Assists
in getting guest feedback on level of services delivered to improve on
service delivery
Informs
staff members of appointments that have been canceled by guests, and
alerts staff members of the arrival of guests who come without prior
appointments
Assists
in developing promotional events, which focus on increasing the clientele
of the Spa
Manages
the guests register to keep record of people who visit the Spa daily
Receives
guess complaints and feedbacks and directs them to appropriate departments
for resolution.
Namizədə tələblər
Previous
experience of at least 1 year of experience as Receptionist is highly
preferable.
Good
communication skills, and ability to work in a team.
Good
knowledge of Azerbaijani, Russian or/and English languages.
A
polite, engaging personality, flexible to work various shifts.
Bizi izləməyi unutma
