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Pərakəndə satış və müştəri xidmətləri

SPA Receptionist

Bakı

Holiday Inn Baku

İş rejimi

Tam iş vaxtı

Kateqoriya

Pərakəndə satış və müştəri xidmətləri

Yaş

0-0

Təcrübə

1 ildən 3 ilə

Əlaqədar şəxs

Maaş

0-0

Bitmə vaxtı

08-01-2023

Baxış sayı

314

Vəzifə təlimatları

Provides guidance to hotel guests on the procedures at the spa

Answers telephone calls and provides accurate information to guests

Keeps the reception area clean and conducive for guests as they wait for their turn

Introduces new products/packages to guests

Keeps guests updated on currently available promotions and discounts in services offered in the Spa

Processes payments from guests for services ordered from the Spa

Keeps register of long and existing guests for them to enjoy benefits given to loyal customers

Gives appointments to guests on specific days

Opens and closes the spa at the appropriate time

Assists in getting guest feedback on level of services delivered to improve on service delivery

Informs staff members of appointments that have been canceled by guests, and alerts staff members of the arrival of guests who come without prior appointments

Assists in developing promotional events, which focus on increasing the clientele of the Spa

Manages the guests register to keep record of people who visit the Spa daily

Receives guess complaints and feedbacks and directs them to appropriate departments for resolution.

Namizədə tələblər

Candidate requirements:

Previous experience of at least 1 year of experience as Receptionist is highly preferable.

Good communication skills, and ability to work in a team.

Good knowledge of Azerbaijani, Russian or/and English languages.

A polite, engaging personality, flexible to work various shifts.

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