·         Supporting, training, and supervising front office staff.

·         Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.

·         Handling customer complaints and special requests.

·         Scheduling staff shifts and managing other HR-related tasks.

·         Maintaining an orderly appearance throughout the reception area.

·         Monitoring stock and ordering office supplies, including stationery and information leaflets.

·         Preparing monthly management reports on customer feedback, bookings, and cancellations.

·         Managing the departmental budget.

·         Updating files and records.

·         Enforcing all cash-handling, checking, and credit procedures.

• High school diploma or an associate's degree.
• Client services or management experience.
• Great interpersonal and communication skills.
• Excellent problem-solving skills.
• Basic accounting skills.
• The ability to remain positive and focused in a fast-paced environment.
• Good time management skills.
• Great computer skills and the ability to learn new skills quickly.
• A professional appearance.

Interested candidates are welcome to send their CVs by indicating the name of the Junior Front Oficce Manager  in the subject line of the letter.