·      Train housekeepers on cleaning and maintenance tasks

·      Oversee staff on a daily basis

·      Check rooms and common areas, including stairways and lounge areas, for cleanliness

·      Schedule shifts and arrange for replacements in cases of absence

·      Establish and educate staff on cleanliness, tidiness and hygiene standards

·      Motivate team members and resolve any issues that occur on the job

·      Respond to customer complaints and special requests

·      Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves

·      Participate in large cleaning projects as required

·      Ensure compliance with safety and sanitation policies in all areas

·      Work experience as a Housekeeping Supervisor or similar role

·      Hands-on experience with cleaning and maintenance tasks for large organizations

·      Ability to use industrial cleaning equipment and products

·      Excellent organizational and team management skills

·      Stamina to handle the physical demands of the job