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İnformasiya texnologiyaları və proqramlaşdırma

Junior IT Help Desk

Facility Management Group

İş rejimi

Tam iş vaxtı

Kateqoriya

İnformasiya texnologiyaları və proqramlaşdırma

Yaş

0-0

Təcrübə

1 ildən az

Əlaqədar şəxs

Maaş

0-0

Bitmə vaxtı

20-07-2022

Baxış sayı

363

Vəzifə təlimatları

Installing and configuring computer hardware operating systems and applications.

Monitoring and maintaining computer systems and networks.

Talking to staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.

Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.

Replacing parts as required.

Providing support, including procedural documentation and relevant reports.

Following diagrams and written instructions to repair a fault or set up a system.

Supporting the roll-out of new applications.

Setting up new users’ accounts and profiles and dealing with password issues.

Responding within agreed time limits to call-outs.

Working continuously on a task until completion (or referral to third parties, if appropriate).

Testing and evaluating new technology.

Namizədə tələblər

Higher education (technical education is preferable)

Fluent Azerbaijani and Russian languages

Knowledge of English language(minimal conversational skills, ability to read and translate technical documentation)

Minimum 1-2 years of work experience in similar position

Knowledge and work experience with Windows OS

Advanced knowledge and experience in Configuring and deploying Windows

Advanced knowledge of MS Outlook, Word, Excel

Good troubleshooting skills

Knowledge of Windows Domain, LAN

Knowledge and experience in working with printers and print servers

Mounting passive and active network and other computer related equipment

Repairing/assembling computer equipment

Attentiveness

Good customer service skills

Good interpersonal and communication skills, and the ability to effectively interface with personnel and customers at all levels

Recommended certification required: CCNA or Microsoft MCP, CompTIA A + Strong work ethic