Organize sustainable process of retail banking CRM system development and maintenance

·        Automate analytics for CRM campaigns

·        Optimize contact policy

·        Defining the vision for the team’s product, creation and prioritization product backlog. Shape and own the product road-map;

·        Lead cross-functional product team through process of clarifying requirements and delivery expectations with business stakeholders;

·        Identify requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis; 

·        Monitoring and evaluating product progress at each stage of the process;

·        Identifying areas of improvement;

·        Keeping customers and stakeholders informed of the status of the product.

·        Undergraduate degree or higher;

·        3+ years of hands-on experience in project delivery preferably experience as Portfolio Manager or Product owner

·        Experience in implementation of CRM systems in banking or telecom

·        Understanding of software architecture

·        High data competency, running data-driven backlog

·        In-depth knowledge of Agile methodologies;

·        Strong analytical and problem-solving skills;

·        Strong communication skills, written and verbal;

·        Strong presentation skills;

·        Multi-tasking