Department: Information Technology

Address: Baku, Azerbaijan, Khagani Rustamov street 4 C

Deadline: 25.06.2023

Key Functions:

• Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. 
• Refer major problems or defective products to vendors/technicians. 
• Respond to program error messages by finding and correcting problems or terminating the program.
• Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. 
• Maintain inventory of all technology devices. 
• Maintain computer networks, support server system(s), and supporting software. 
• Provide network communications support.
• Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity.
• Perform system backups. 
• Provide end-user support. 
• Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations
• Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Secure all backup tapes and computer/telephone rooms.
• Perform other reasonable job duties as requested by Managers.
• Work experience with POS (micros Symphony), PMS (Opera) systems will be preferable. 

Job Requirements:

• At least one year of IT experience in the hospitality industry;
• Diploma or Vocational Certificate in Computer Science or IT or related field
• Good knowledge of Azerbaijani and English, Russian is an advantage;
• Working knowledge of networks and operating systems and databases
• Strong analytical and problem-solving skills
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
• The ability to multitask and responsibility to work with deadlines;
• Good communication and customer service skills.

Interested Candidates, please send your CV with the subject “IT Assistant” until June 25, 2023.  Only shortlisted candidates will be invited to the further stages of the recruitment process.